A skilled website designer will create a visually stunning and user-friendly site that will set you apart from the rest. You need to trust your website design partner and that all begins with your first conversation.
Communication is key to the process. Here are five questions to prepare prior to your introduction call:
1. How will the process work?
Explore what the project looks like in practical terms – how they intend to get a feel for what you want in terms of design, strategy and functionality, which milestones you need to prepare for, how you can add input and revise the design, how they will communicate with you throughout the project and a rough estimate of timeline.
2. Have you completed similar projects before?
She may have worked for professionals working in the same or a similar industry, or she might have designed a website with a similar goal, strategy or functionality in a completely different field. She should be able to provide concrete examples and testimonials, but keep in mind that a busy designer doesn’t always have time between jobs to create extensive portfolios (and there are some projects they may not be at liberty to share).
3. What will you expect from me?
As a web design client, you will be expected to play an active role in the project. You need your designer to be clear up front about what they need from you (and when they’ll need your input).
4. What do you consider to be within and outside of the scope of works?
The scope of works in website design refers to a detailed description or outline of all the tasks, deliverables, and activities involved in the design and development of a website, including specific features, functionality, design elements, and project requirements. It is important that you’re on the same page as your designer from the get go about where your responsibility as the client starts and ends.
5. Can you work with my specific requirements?
Important components underpin the way you run your business and, ultimately, your success. Your requirements could include contact forms, onboarding forms, CRM, email marketing sign ups, downloads, membership pages, booking systems, paywalls, social media streams, blog posts, videos, your contributions to academic journals and books and much more. List out everything your dream website needs, and expect your website designer to recommend further plugins and functionalies during the design stage of your website build.
The clients I support see the value I add to the project, and I appreciate and value them. Website design is a collaborative and interactive journey which should be well organised and enhanced by great communication on both sides.
I want you to find a website design partner you trust. If you think that person could be me, send me a message at firstname.lastname@example.org to share your thoughts.